STRAIGHT ANSWERS
The questions
people actually ask.
Costs, permits, timelines, artwork, banners, wraps and shirts, answered the way we would answer them across the counter.
GETTING A QUOTE
What a sign costs, and why.
How much does a business sign cost?
Two things drive the price more than anything else: size and design. Size is how much material goes into it. Design is fabrication time. A straightforward set of channel letters might take a week to build; a complex design can take a few weeks, and that time is labor. Location matters too. Almost every city requires a permit, and some also require extra insurance or a bond. Outside of material, we account for three things: design work, fabrication and installation. Once we know what each takes, we can give you a real number rather than a range.
Can you just give me a ballpark over the phone?
For a banner, window lettering or a yard sign, yes. For anything lit, mounted or custom-built, a number without seeing the wall is a guess, and a guess is what turns into an argument later. Send us a photo of the spot, a rough size and the kind of sign you have in mind, and you will get a real price fast.
Why did I get such different quotes for the same sign?
Because they are usually not quoting the same job. The letters you see are maybe half of it. The rest is the permit, engineering if the city asks for it, the electrical hookup, the lift and the crew, and who carries the warranty afterward. You will hear shops say they charge so much per square foot. That is true for some signs; others cost less and some cost double. Ask each quote to list what it includes and the difference usually explains itself.
What should I have ready to get an accurate price?
Two things. First, the size, and make sure your city allows it. Most cities let a wall sign use roughly 75% of your available frontage, assuming it goes on the front of the building. Second, an idea of the sign you want: plain channel letters, letters on a raceway, letters mounted straight to the wall, lit from the front or from the back. With those two things, any sign company can price it almost right away.
Are there hidden fees after the deposit?
There should not be. Signs are not complicated, and the process should be straightforward. A good company lays everything out on day one: what to expect, what happens if something comes up, and how long each step takes. All of it in writing, with a contract in place before you pay a penny. If a quote does not mention the permit fee, the old sign coming down or the electrical hookup, ask before you sign.
Do you need a deposit?
Yes, on custom work. What it covers and when the balance is due is spelled out in the contract before any money changes hands, along with the proof you approve before we build anything.
Do you work outside Chicago Ridge?
We install and service within about 50 miles, across the south and west suburbs and into Chicago. Printed goods and apparel that do not need installation we can ship anywhere.
Where should I start?
Send your project location, a description of what you need and any photos or artwork you already have. A rough idea is enough to start a conversation.
TIMELINES
How long it really takes.
How long does it take to get a sign made and installed?
Mostly, as long as your city takes to approve the permit. The order goes like this: the design gets finalized between you and us, usually a day or two. Then the architectural plan, another day or two. Then it goes to the city, and that is the part nobody can predict. We have had permits approved in an hour and we have had them take a month or two. Fabrication is typically days for banners and vinyl, one to two weeks for channel letters, and several weeks for monument signs. Installation is the fast part.
Why won't you start building before the permit is issued?
Because the city can modify your plans for whatever reason it sees fit, and nobody wants to build a sign twice. Once the permit is in hand, the fabrication time was already agreed when you approved the design, so you can count the days from the issue date and know exactly when to expect it.
How can I check that the timeline I was given is real?
Every step can be verified. If a shop says the permit takes a week or two, call the city. If they say fabrication is ten business days, you have the date the permit was issued, so count from there. If they say installation gets scheduled within a week, now you know when to expect the call. A good company gives you those dates up front and does not mind you checking.
I'm opening soon. What can I put up while I wait for the permanent sign?
A printed banner, window graphics or an A-frame can go up in days and carry you through the permit wait. Most villages allow a temporary banner for a limited stretch, and some want a short permit even for that, so tell us your opening date and we will sort out what is allowed.
How long do printed goods and shirts take?
Banners, yard signs and posters are usually a few business days once the artwork is approved. Custom apparel is typically one to two weeks from approved proof and payment. The clock starts at approval, not at the first email, because nothing can be printed until the file is right and you have signed off on it.
Do you install, or just build?
We install. Our own crew, our own lift. That includes meeting the inspector for the final sign-off where the village requires it.
Can you do a rush job?
Often, yes, when the schedule allows and the artwork is print-ready. Banners, coroplast and foam board are stock materials, so those are the fastest turnarounds. Tell us the date you need it and we will tell you honestly whether we can hit it.
ARTWORK AND FILES
What to send us, and what happens if you don't have it.
What file do you need for my logo?
Vector artwork is ideal: AI, EPS, PDF or SVG with the fonts outlined. It scales to any size without losing sharpness, and cut vinyl needs it because the plotter follows the outline. If all you have is a JPG or PNG, send that. Do not let a file format stop you from asking for a quote.
I only have a JPG or a screenshot of my logo. Is that a problem?
It is a starting point, not a problem. A logo pulled off a website will look blurry blown up to four feet wide, so we redraw it as vector artwork before it goes to print. Send what you have and we will tell you whether it needs redrawing.
What resolution do I need for a banner or large print?
It depends on how far away people will read it, not on a magic number. Something read up close, like a retractable banner, wants around 150 pixels per inch at final size. A banner read from across a parking lot can be far lower. Setting a small image to 300 dpi does not make it high resolution; the pixel count is what matters. If in doubt, send the largest file you have and we will check it.
Can I send a Canva, PowerPoint or Word file?
Export it to PDF at the right proportions and send that. Word and PowerPoint cap image quality and reflow text on other machines. A Canva PDF works if the logo inside it is vector and the photos are large enough. We check every file before printing and tell you if something will not hold up.
Why do the printed colors look different from my screen?
Screens make color with light; ink and vinyl reflect it. Bright blues, lime greens and neon shades on a screen do not exist in ink and will shift. If you have Pantone or CMYK values for your brand, send them. For cut vinyl and painted letter returns we match to a physical swatch, which is more reliable than anything on a monitor.
Can you match my existing branding exactly?
Close on printed graphics, exact on cut vinyl and paint where a matching swatch exists. Lit acrylic faces come in a fixed set of colors, so a brand red becomes the nearest translucent red. Send whatever you have, even a photo of the old sign, and we will show you the match before anything is made.
Do I see a proof before you make anything?
Always. A digital proof comes first, and your approval is what starts the clock. Check the spelling and the phone number on it; errors on an approved proof are expensive to fix after printing.
PERMITS AND LANDLORDS
Who has to say yes before the sign goes up.
Do I need a permit for my sign?
Almost certainly. Ninety-nine percent of the time you need one for anything attached to a building or standing outside, and often for a banner. Every village sets its own rules. It is the city's requirement, not ours, and we check the ordinance for your specific address before we quote.
Do I need my landlord's approval?
Yes, and it should be negotiated during your lease, not after. If your lease already says you can install a sign, the only thing left to worry about is the city and its requirements. If it does not, get that settled first, because the permit application needs the property owner's sign-off.
Who pays for the sign and the permit, me or the landlord?
Almost always the tenant, unless your lease says otherwise. The order of operations is landlord approval, then city permit, then fabrication, then install. Many shopping centers also have their own sign criteria that can be stricter than the city's, so we ask for that document early.
Do you handle the permit for me?
Yes. We survey the site, produce the drawings, file the application, follow it through plan review and meet the inspector for the final sign-off where the village requires it. In many towns the permit has to be pulled by a licensed sign contractor anyway.
How long does a sign permit take, and what does it cost?
Anywhere from an hour to a couple of months, depending on the city. The fee itself is small next to the delay; what pushes time and cost up is a village that wants engineering drawings or a variance. We track the review and tell you where it stands.
What happens if I put up a sign without a permit?
Fines, an order to take it down, and then paying to have it permitted and reinstalled properly. It can also surface when you sell or leave the space. We do not install without the permit in hand, and you should be wary of anyone who will.
Do I need a permit for an awning or a banner?
Usually. An awning with lettering on it is often both a building permit and a sign permit, and the expensive part is the wind-load calculation, not the fee. Temporary banners are frequently allowed for a limited number of days, sometimes with their own short permit. We will tell you what your village wants.
CHOOSING THE RIGHT SIGN
Letters, boxes, lighting and size.
Channel letters or a box sign, which is better for my storefront?
Channel letters are the premium look and carry your name only. A box sign, also called a cabinet, holds more text and graphics, costs less, and reads better from a distance on a road. Awnings and blade signs suit walking districts. Many landlords' sign criteria do not allow cabinets at all, so check that first.
Does my sign need to be lit?
If you are open after dark, almost always. If the building already lights the facade, sometimes not. Many shopping centers require illumination in their sign criteria regardless. Non-lit aluminum letters are the honest budget option when lighting is not required.
What's the difference between front-lit and back-lit letters?
Front-lit letters glow through the face and are the brightest and most readable. Back-lit, or halo, letters throw light onto the wall behind them for an upscale glow and need a light-colored wall to work. Front-and-back-lit does both and costs the most. Reading distance and wall color decide it.
What is a raceway, and why does my landlord require one?
A raceway is the slim box the letters mount on. It holds the wiring and power supplies, so the wall gets a few holes instead of dozens. Landlords require it to keep water out of the wall and to make patching easy when a tenant leaves. Flush-mounted letters look cleaner but cost more to install and to remove.
LED or neon?
LED for nearly everything outdoors. It uses a fraction of the power, lasts for years and has no glass or transformer hum. Glass neon makes sense only when the vintage look is the brand. What is sold as LED neon is flexible tubing, not glass; it is a good product but a different one.
How big do the letters need to be to read from the road?
A rough rule is one inch of letter height for every ten feet of viewing distance, so a sign read from 300 feet wants letters around 30 inches tall. Contrast, the font and whether the sign faces traffic matter as much. The city and the landlord cap the maximum, which is why we confirm the allowance before designing.
Monument sign or pylon sign?
A monument sign sits low and wide at the entrance, and the foundation and masonry are most of the cost. A pylon sign is tall, roughly double the price, and built for highway distance. Site work, the electrical run and the zoning height limit usually matter more than the sign itself.
What materials can my sign be made of?
Aluminum and acrylic for lit exterior work, aluminum composite panels for flat signs, PVC and foam board for interior, vinyl for windows and vehicles, corrugated plastic for short-term yard signs. Each has a different lifespan, which is usually what decides it.
LIFESPAN, REPAIR AND WARRANTY
What lasts, what fails, and what we stand behind.
How long will my sign last?
With good material and a good installer, a lit sign should go well past ten years. How long yours lasts depends on the sign, the location and the weather it lives in. Direct sun is the enemy. Banners are a season to a couple of years, printed vinyl a few years, aluminum and acrylic panels longer, channel letters longest.
What warranty comes with the sign?
It depends on the type of sign. Ours run from three to five years, and three is the minimum, covering the lighting and electrical. The terms are written into your contract, so you know what is covered before you pay.
Why do signs go bad?
Two main reasons: the lighting fails, or the acrylic face fails. There is a lot of bad acrylic out there. It fades, it cracks on its own from the weather, and then the lights follow. A shop that uses good material gives you a sign you will not have to think about for a long time.
Part of my sign isn't lighting up. Can it be fixed?
Usually, and usually cheaply compared with a new sign. It is most often a power supply or a run of LED modules, not the letter. We service signs we did not build. Send a photo and we will tell you honestly whether it is worth repairing or refacing.
Can you repair or reface an existing sign?
Often, yes. Refacing a cabinet or replacing failed LEDs is usually far cheaper than a new sign, and it counts as a repair rather than a new permit in many villages.
How much electricity does a lit sign use?
Less than people expect. A typical LED channel-letter set draws about as much as a few household bulbs, which works out to single digits or a little more per month at twelve hours a night. The big utility bills people remember were neon and fluorescent.
How do I clean and look after my sign?
Soap and water. No ammonia cleaners on acrylic. Once a year, look at the seals and drain holes on lit letters, and treat flicker as a warning sign that a power supply is on its way out.
VEHICLE GRAPHICS
Lettering, partial wraps and full wraps.
Do I need a full wrap, or will lettering do?
Cut vinyl lettering on the doors and tailgate is the most economical and lasts for years. A partial wrap with printed panels plus lettering is the sweet spot for most work trucks. A full wrap covers the whole vehicle in cast film with a professional install. Magnets suit leased or shared vehicles. Partial gets most of the visibility for a fraction of the full-wrap cost.
How much does a vehicle wrap cost?
It is driven by vehicle size, how much of it is covered and the design. A lettering job, a partial wrap and a full wrap are three different products at three very different prices. Tell us the make, model and year and what you want covered, and we will quote it.
Will a wrap damage my paint?
Not on healthy factory paint with a proper install and removal; it protects it. The risks are repainted or already-damaged panels and leaving a wrap on for years past its life until the sun bakes the adhesive on.
How long does a wrap last, and can I go through the car wash?
Several years with hand washing and shaded parking. Touchless washes are fine; brush washes and pressure washers aimed at the edges are what lift it. Hoods and roofs age about twice as fast as the sides because they face the sun.
How long will my truck be out of service?
Lettering and most partial wraps are a day. Full wraps take a few days depending on the vehicle. We schedule around your work week.
BANNERS, YARD SIGNS AND LARGE-FORMAT
Material, size and how it's hung.
Vinyl banner or mesh banner?
Mesh for fences, construction sites and anywhere the wind hits it; the wind passes through instead of tearing it. Solid vinyl for walls, storefronts and indoors, where the color is punchier. Cutting wind slits in a vinyl banner weakens it and makes it tear faster, so when it is windy the answer is mesh.
How long does a vinyl banner last outside?
Roughly one to three years for a quality banner, and less than that in full sun or constant wind. Dark colors on a south-facing wall age fastest, and that is normal, not a defect. Indoors a banner lasts far longer.
How long do yard signs last?
Coroplast yard signs are built for months, not years: a season or two outdoors depending on the sun. They fail at the stake slots and the grommet holes rather than in the print, and reds fade first. For a sign that has to look good for years, step up to aluminum.
Is coroplast good enough for a permanent sign?
No. It is corrugated plastic, made for temporary signs, and it warps and cracks in the weather. It is cheap up front and expensive over a few years of replacing it. An aluminum or composite panel costs more once and stays put.
What size banner or yard sign should I order?
Three by six feet is the default banner; four by eight for a building front or a fence; two by four for tables and small spaces. Eighteen by twenty-four inches is the standard yard sign, and twenty-four by thirty-six for roads and set-back lots. Tell us where it is going and how far away people will read it, and we will size it.
Do banners come with grommets? Can you print both sides?
Hemmed edges and grommets every couple of feet are standard, not extra. Pole pockets and webbing are available for pipe and large outdoor jobs. Double-sided needs a blockout material so the back does not show through; mesh is one-sided only.
How do I hang a banner?
Zip ties through the grommets on chain-link, bungee cord between posts so the wind has some give, pole pockets over pipe, suction cups on glass. Keep the tension even so one corner does not carry the load. We install if you would rather not.
How should I set up the file for a large-format job?
File setup matters more in large format than people expect, because the job may involve die cutting or perforated cutting. We handle all of that. If you want to help, a PDF at the right proportions is the easiest thing to work from, with text kept a few inches inside the edge so hems and grommets do not eat it.
WINDOW, WALL AND FLOOR GRAPHICS
Perf, frosted, murals and floors.
Perforated window film, a solid decal or frosted, which do I want?
Perforated film gives full color outside and a view out from inside. A solid decal gives maximum color and blocks the view and the light. Frosted gives privacy while letting light through. Static cling is for short promotions. The first question we ask is whether you need to see out.
Can people see through window perf at night?
Yes. The standard 70/30 material gives you no privacy, and that is by design. In the daytime it lets light in and the print shows from outside. At night, once your interior lights are on, the print disappears and anyone outside can see in. If you want daylight during the day and real privacy, a blackout or tinted film is the answer, and many of our clients go that way.
Does window perf go on the inside or the outside of the glass?
Outside, facing out, as standard. An inside install exists for tenants whose landlord forbids anything on the exterior, but tinted glass and night lighting weaken the effect. Tell us the building and we will say which will work.
Can you put a printed mural on a textured wall? Will it pull the paint off?
Light texture is fine with the right film; heavy texture needs a different product or a smooth panel. The real issue is the paint. Fresh paint that has not cured for a month and low-VOC paints cause vinyl to lift, so we test adhesion on the wall before committing. On properly painted walls, removal is clean.
How long do floor graphics last, and are they slippery?
Months rather than years: longer on smooth sealed floors indoors, much less on outdoor concrete. Every floor graphic we install carries a slip-rated textured laminate; printed vinyl should never go on a floor without one. They fail at the edges from floor scrubbers and dragged pallets.
CUSTOM SHIRTS AND APPAREL
DTF, minimums, durability and care.
How much do custom t-shirts cost?
The price moves with quantity, the number of print locations, the garment you choose and whether you need it fast. Front and back roughly doubles the print. Tell us how many, what goes on them and when you need them, and you will get a per-shirt price.
Is there a minimum order? Can I order just a few?
With direct-to-film printing there is no real minimum, so small orders are welcome. The per-shirt price still comes down as the quantity goes up, because setup and handling are the same for one shirt as for fifty.
What's the difference between screen printing and DTF?
The technology. With screen printing, the ink goes directly onto the shirt, and you are limited in how many colors you can use. With DTF, the design is printed onto a film, the film is heat-pressed onto the shirt, and then peeled away, which allows full color on almost any fabric with no per-color charge. We will tell you which suits your job.
How long do DTF prints last? Do they peel?
When a DTF print peels off, almost every time it is bad powder: it did not melt into the film correctly, so it never bonded to the shirt. That is the material, not the method. How long a print lasts depends on how the shirt is washed and how hard it is used; a work shirt washed daily wears faster than a weekend one. Some cracking after many washes is normal wear on any printed shirt. A print that peels off early is a bad print, period.
How do I wash it so the print doesn't crack?
Wait a day after you get it, then wash inside out in cold water on a gentle cycle. No bleach, no fabric softener. Hang dry or use low heat, and never iron the print. Dryer heat is what most cracked prints have in common.
Does DTF feel like a plastic sticker?
A good one feels like a slightly thicker patch of the shirt and softens after the first wash. Big solid blocks of color are stiffer than designs with open areas. Heavy plastic feel means cheap film or too much ink, which is a quality problem, not a DTF problem.
What's the best shirt to print on?
Depends on the job. A basic cotton tee is the workhorse for uniforms and giveaways. A soft retail-fit tee prints sharpest and feels best for merchandise. Heavyweight garment-dyed tees are the premium option. We can show you the blanks before you decide, which is one advantage of ordering locally.
Can you print on polyester or dri-fit shirts?
Yes. DTF is the right method for polyester and blends. Dark and red polyester can bleed dye into the print over time, so we will tell you when a test print or a different garment is the safer choice.
Can you do names and numbers for my team?
Yes. DTF makes individual names and numbers practical because there is no setup per name. Send us the roster with sizes and we will proof the whole set.
Can I mix sizes and colors in one order?
Yes, freely, for the same print. Larger sizes usually carry a small upcharge because the blanks cost more. Order a few extras in the middle sizes; groups always guess wrong somewhere.
Can you print a sports team, Disney or band logo on a shirt?
Not without a license. Trademarked logos cannot be printed even for personal use, and school or league logos need the school's permission. The team name as plain text is usually fine; the official logo is not. We are happy to design something original instead.
What if there's a mistake in my order?
If it is our error, we reprint it. Errors on a proof you approved are yours, which is why we ask you to read the proof closely. Custom goods cannot be returned like retail, so tell us about any problem as soon as you see it.
Local print shop or ordering online?
Locally you can see and feel the blanks, approve a physical proof, pick up the same day it is finished, and talk to a person if something is wrong. Online you get a design tool and then shipping, size upcharges and a ticket queue. For a small business or a school group, local is easier and usually not more expensive.
LET’S GET IT STARTED
Bring us
your next idea.
Send the address and a photo. We check what your village allows, then price it. No charge for the check.
877-500-0021