Refund and Exchange Policy
At 123Signs.com, we strive to provide the highest level of customer satisfaction. Once a customer approves the final design or uploads their own design to our site, we begin the production process immediately. Therefore, we cannot offer refunds or exchanges on orders after the customer has given their approval or uploaded their own design. It is essential for customers to carefully review and double-check all designs and details before granting final approval or submitting their own artwork. We encourage customers to reach out to our customer service team for any questions or concerns prior to giving their approval or uploading their design.
We offer reliable and timely shipping services to ensure that your orders are delivered safely and promptly. Shipping costs and delivery times may vary depending on the size, weight, and destination of the order. We aim to process and ship orders within the specified timeframe mentioned on our website. Once an order has been shipped, customers will receive a confirmation email with tracking information. Please note that we are not responsible for any delays caused by shipping carriers or unforeseen circumstances beyond our control.
Copyright and Intellectual Property Policy
We respect the intellectual property rights of others and expect our customers to do the same. When using our services, customers are responsible for ensuring that they have the necessary rights and permissions for any designs, logos, images, or other content they provide or upload. By submitting or uploading any content to our site, customers affirm that they have the legal right to use and reproduce that content. We reserve the right to refuse any order that infringes upon copyright, trademark, or intellectual property rights. If you believe that any content on our website infringes your intellectual property rights, please contact us immediately with the relevant information for prompt action.
Terms and Conditions
By using our website and placing orders with 123Signs.com, you agree to abide by our Terms and Conditions. These terms govern the relationship between the customer and 123Signs.com regarding the use of our services, including ordering, payments, intellectual property, warranties, limitations of liability, and dispute resolution. We recommend reviewing the full Terms and Conditions on our website to ensure a clear understanding of the rights and responsibilities of both parties.